United Aqua Group

FAQs

If you have a question that is not fully addressed here, please contact us at [email protected]

You gain ownership in UAG by accruing stock via annual vendor rebates (which are calculated based upon your purchases). Best of all, our financial stability has yielded consistent growth and strong returns since our inception in 1963. We want you to literally take stock in our collective success!

Simply log-on to UAG’s owners-only eCommerce site and browse thousands of products from our hundreds of vendor partners, add your selections to your cart and checkout. You can even upload an order from a spreadsheet.

Yes. As a UAG owner, you – not your distributor – earn and keep lucrative manufacturer rebate dollars. Annually, UAG awards millions of dollars in rebates to our owners that are issued in the form of UAG shares of stock, which enables you to grow your equity quickly. In addition, UAG provides extra savings through our Aqua Rewards Program (ARP).

Because orders are shipped directly to owners from UAG’s vendor partners, you should have enough space to receive and store the products you will buy but not immediately use.

The UAG Aqua Rewards Program (ARP) allows owners to earn an average of 3% back on most purchases. ARP points can be used for travel reimbursement for our annual conference and educational events, as well as other purposes.

United Aqua Group has alliances with about 300 suppliers, most of which you know and trust such as Hayward, Pentair, Fluidra, Waterway, BioGuard, Sigura (Lonza), and HC Harrington. We offer access to 350,000+ items – including virtually everything you would buy at distribution – all at the low prices you would expect from the power of group purchasing.

With exclusive owner-only discounts from UAG’s BizUnite Services, you can enjoy substantial discounts on business-critical products and services like credit card processing, office supplies, computers, payroll services, overnight delivery, health and business insurance, 401K retirement programs, GPS tracking, time sheet management, fleet fuel programs and more.

No! Your relationships with manufacturers’ representatives that you have grown to depend on for product knowledge, warranty and promotional opportunities will not change. Because United Aqua Group is a powerful force in the industry, our vendors deeply value their partnerships with us.

When you become a owner of UAG, you also become an owner. The annual UAG Conference is an opportunity to learn, provide feedback, network and celebrate the success of your organization with your fellow owners. Like your own individual business, UAG is your company. This private conference is an opportunity to learn about UAG’s new initiatives and financial performance, and to meet the UAG team. You will also cast your vote for candidates for our Board of Directors. Plus, this is the week where the industry comes to you, with our vendor tradeshow. Finally, we present insightful guest speakers, and host numerous educational and recreational activities.

UAG’s owners are carefully selected. This selectivity has enabled us to attract and retain financially stable industry veterans, and foster year-over-year growth. Our ownership base is also very diverse, which has enabled the organization to mitigate market downturns and remain profitable even through tough economic times. Since its inception, UAG has leveraged proven organizational policies, conservative investment strategies and strong financial oversight to ensure stability and long-term success.